GENERAL

How can we get in touch if we want to partner with Athena Club?

Please email us at partnerships@athenaclub.com.

How can we get in touch with any customer service concerns?

We can be reached at canada@athenaclub.com.

Will you be expanding into any new categories in the future?

Yes and we would love your suggestions! If you want anything that you don’t see, or have any feedback, please email us at hey@athenaclub.com.

Are Athena Club items tested on animals?

Never!

Where are your products made?

Our products are made all over the world, and we believe in full transparency! You can see where each product is made in both that product’s FAQ section and it’s page.

How many items will I receive per month?

It all depends on what you select to receive, and at what frequency. Fully curated to you.

Is everything monthly subscription-based or can some products be one-off purchases?

Some items are subscription only (those that are needed on a regular basis). However, some items you can purchase as a one-off purchase. You can always subscribe if you love it!

What are the advantages of a subscription?

There are many! First off, you don’t have to remember to buy your basics - they come directly to you. You have full flexibility over what comes in your shipment + you can skip, pause or cancel at anytime. Second, by subscribing you are unlocking even more savings!

Is there a fee to join?

Nope!

ORDERS

Can I edit or cancel my order?

Upcoming subscription renewals can be edited or canceled by logging into your account, heading to the “Subscriptions” tab, and selecting the “View/Edit” button. Make sure to make changes to your subscription before your scheduled renewal date, as we cannot cancel or edit processed orders!

My package is damaged/missing. What should I do?

Email us at hey@athenaclub.com and we’ll take care of that for you!

How can I track my order?

You can track your order by clicking the link on your shipment confirmation email or by logging in to your account, heading to the “Order History” tab, and selecting the order you’d like to track.

How long does it take to receive my order?

Anywhere between 3-10 business days depending on where you live, the weather and other stuff we can’t really control :)

What is your return policy?

Given the nature of the product we cannot accept returns, however if you experience any issues email us at hey@athenaclub.com and we’ll help you out!

Where do you ship?

USA and Canada

How much is shipping?

Blade refill orders always ship free! For everything else, orders ship free when your order includes $48 or more of our body care, skin care, wellness, or lifestyle products. Orders under $48 will include a $5 shipping fee.

How can I check, update or cancel my order?

You can do all of that from your account! You cannot cancel a processed order so make sure you do so before the indicated date.

ACCOUNT

How do I update my shipping and/or billing address?

You can do so directly by logging in to your account!

I cannot log in/I forgot my password

Head to athenaclub.com/forgot-password and enter your email address. We'll send you an email with instructions on how to reset your password. If you have any questions, feel free to email us at hey@athenaclub.com!

What is your cancellation policy?

You can cancel your subscription anytime. Make sure you do so before your scheduled renewal date, as we cannot cancel orders once we start processing them for shipping!

SUBSCRIPTIONS

What is your cancellation policy?

You can cancel your subscription anytime. Make sure you do so before your scheduled renewal date, as we cannot cancel orders once we start processing them for shipping!

Do I have to set up a subscription?

We offer many products that don't require a subscription, but some of our products are only available through a subscription. If you ever sign up for a subscription and change your mind, don’t worry! You can modify or cancel your subscription easily through your account portal at any time.

How often will my deliveries come?

Your deliveries will be shipped at your selected frequency. You can always change that by logging in to your account.

Does my subscription renew automatically? At what frequency?

Yes it does! It will renew the day before it is set to ship out at the frequency you selected at check out.

Can I add or remove items from my subscription?

Yes! Make sure you do so before your subscription renews and ships out (you can find the renewal date in your account).

I want to add a new product to my subscription, how do I do that?

If you have an active subscription, start by logging in to your account. Once you find the product (s) you want to add to your subscription, add them to cart. At check out simply select the “add to existing subscription” option and follow to the next step. You will only be billed when the whole subscription renews + ships. If you want the item to ship right away and/or start a new subscription, just select the ship now option. Pretty easy, huh?

How can I manage my subscription?

You can manage your subscription (skip, pause, add/remove products, modify frequency, change, cancel) directly from your account. All you have to do is log in.

How do Athena Club subscriptions work?

It’s easy! Select the product(s) you want, a delivery frequency and that’s it! You can manage your subscriptions directly from your account.

THE RAZOR KIT

Do I need to use shaving cream with The Razor Kit?

Our Cloud Shave Foam paired with The Razor Kit is a totally luxe experience. However, thanks to our blades that are enhanced with shea butter and a skin-soothing, water-activated serum, you can also use the razor all by itself.

Can I decide how often I receive replacement cartridges?

You can! You can choose to receive replacement blades every month, every two months, or every three months.

Is it safe to shave all parts of my body?

Yep. No matter where, when, or how you choose to shave, our razor has your back (...or legs. Or armpits. Or wherever!).

What makes The Razor Kit better than those currently on the market?

Our razor has the sharpest patented blades and is ergonomically designed to feel comfortable in your hand, making every shave a perfect one. The handle is made from anodized aluminum and has a fiber glass internal core, so it’s really built to last.

ALL OVER DEO

What are the benefits of a natural deodorant?

Believe it or not, you’re supposed to sweat! Sweating not only regulates your body temperature, but it also releases any toxins building up in your body. Natural deodorants won’t block your pores, will minimize sweating without blocking your pores/glands - all while keeping you smelling fresh.

What is the difference between deodorant and antiperspirant?

The primary difference is that antiperspirant was made to stop your body from releasing sweat (and toxins) by using ingredients such as aluminum to block the sweat glands. Deodorant, on the other hand, prevents body odors and minimizes sweat through the use of natural actives such as Diatomaceous Earth.

Will there be a transition period when switching to All Day Deo?

Because your body is clearing itself of accumulated toxins in clogged pores, you might experience more sweating or odor in the first four weeks of use. In that case, apply twice a day. However, most people experienced little to no change in their sweating patterns, odor, or irritation.

How often do I need to apply All Day Deo each day?

Apply All Day Deo in the morning to smell great throughout the day, or anytime you feel you need to freshen up quickly, like after a workout!

Would All Day Deo be effective for a man to use as well?

Yes! All Day Deo works well on everyone, regardless of gender.

Will this product work for me if I sweat a lot?

Yep! A lot of sweat is no match for All Day Deo. Even those who perspire more will smell nice and fresh all day, and it’s formulated with ingredients like diatomaceous earth and tapioca starch which will keep your underarms feeling drier.

Will I be able to smell the All Day Deo scent?

All Day Deo comes in two awesome scents, and while you may get whiffs of your deo throughout the day, the scents were designed to be subtle - not overpowering.

Why is aluminum-free deodorant so important?

Aluminum prevents the body from ridding itself of toxins. Importantly, some diseases have also been linked to aluminum compounds that are found in antiperspirants.

CLOUD SHAVE FOAM

Can men use Cloud Shave Foam for their faces?

You bet! Cloud Shave foam is safe for everyone to use, wherever they choose to shave.

Is Cloud Shave Foam available in other scents?

Currently, it’s only available in one scent.

How strong is the scent and how long does it last throughout the day?

Cloud Shave Foam is lightly scented. And while you might get whiffs of it throughout the day, the scent will remain super subtle.

Should I moisturize after shaving with Cloud Shave Foam?

Cloud Shave Foam is packed with super moisturizing ingredients to keep your skin feeling soft and smooth all on its own - however, feel free to finish your shave with our Dewy Body Lotion if you want your skin to feel extra silky and hydrated.

Does the texture of Cloud Shave Foam remain foamy or does it change as it settles in?

Cloud Shave Foam starts as a foam, then evolves into a creamy gel as you rub it onto your skin.

How much Cloud Shave Foam should I use per wash?

A little goes a long way! One pump should do the trick with covering wherever you’d like to shave, but feel free to indulge with some extra Cloud Shave Foam to make your showering experience extra luxe.

Does Cloud Shave Foam work well with sensitive skin?

It certainly does. It was created with calming ingredients, like aloe and oat, that play well with sensitive skin types.

Skin Replenishing Body Wash

Do I need Cloud Shave Foam if I use the Skin Replenishing Body Wash?

Our Cloud Shave Foam is as dreamy as it sounds. It’s a nice plus for when you’re shaving, but our Creamy Body Wash can also be used as a replacement!

What is the difference between body wash, body gel, and Skin Replenishing Body Wash?

Body gel and wash often have a more liquid-like and clear consistency and tend to be less moisturizing. More often than not, they will leave your skin feeling dry. Our Skin Replenishing Body Wash is creamy and moisturizing yet cleansing- the perfect trifecta.

Will the Skin Replenishing Body Wash work well with sensitive skin?

Yes! It is formulated without any nasties (parabens, sulfates, alcohol, petrochemicals, acrylates, crosspolymers, harsh surfactants, etc.) to be super gentle on your skin. Plus we added all the good stuff (like vitamins and healthy oils) to keep your skin clean, hydrated and happy.

Should I use Skin Replenishing Body Wash every day?

You can use it whenever you shower! It was created to balance your skin’s pH, and it’s super gentle to keep your skin’s natural oils intact.

DEWY BODY LOTION

Why does this lotion contain alcohol?

Our lotion is actually alcohol-free! We do not use solvent alcohol or ethanol (ethyl alcohol), which you typically find in many skincare products. Instead we use fatty alcohols (derived from coconut or sustainable palm), which are used as emollients and thickeners - they are not irritating and can be very beneficial for your skin. As described in FDA regulation: ”Cosmetic products, including those labeled ‘alcohol free,’ may contain other alcohols, such as cetyl, stearyl, cetearyl, or lanolin alcohol. These are known as fatty alcohols, and their effects on the skin are quite different from those of ethyl alcohol.”

Can I use Dewy Body Lotion on my face, or will it clog my pores?

We formulated Dewy Body Lotion with the intention of it being like a face cream for your body. Not too greasy or watery, it was made to hydrate your skin and is balanced at the optimal body pH. If you want to use if on your face, try it in a small area at first, as the skin on your face may react to products differently (and can even have a different pH) than the skin on your body.

Can you use too much Dewy Body Lotion?

No, however if you apply too much, it may take a bit longer to absorb. Also, be sure to use as much as your skin needs. If you have dry skin, you might need more lotion. Gage your perfect amount of Dewy Body Lotion based on your skin type and hydration needs!

What amount of Dewy Body Lotion should I use per application?

It all depends on how much area you want to cover. Pump away!

How often should I apply Dewy Body Lotion?

We would recommend using it daily for optimal results, however we like to use it anytime our skin needs it! Apply whenever your skin feels dry for quick hydration.

SOFT FACE WIPES

Are Soft Face Wipes portable?

They are! They come in a convenient package that’s easy to throw into your purse, gym bag, or luggage.

Can I use Soft Face Wipes on any part of my body?

We suggest limiting usage to your face, as these wipes were designed specifically for your face’s pH and to remove makeup.

Will Soft Face Wipes leave any residue on my face?

No residue left behind! Just soft, clean skin.

If I have sensitive skin, will Soft Face Wipes burn or make me break out?

Nope! Soft Face Wipes are great for all skin types, sensitive skin included.

Do Soft Face Wipes work for all types of skin - from dry to oily?

Yep! Soft Face Wipes were designed for all skin types, from dry to oily and everything in between.

Can I use Soft Face Wipes as a substitute for face wash?

We recommend using Soft Face Wipes as the first step of your skincare routine to remove makeup and nasties, and to follow it with your favorite cleanser.

Why should I use Soft Face Wipes?

Soft Face Wipes are a seamless way to wipe your face clean of makeup and grime in one fell swoop. They’re also total over achievers, as they leave behind multivitamins and antioxidants to help your skin look and feel its best.